Prolific Publishing, Inc. :: Help zone
All sales are final. Please download and try our software products before you purchase them.
| Privacy statement
Prolific Publishing, Inc. (PPI) wants you to know that we take your privacy seriously. PPI owns and maintains several websites including: www.prolific.com, www.serenescreen.com, www.lifeglobe.com, and www.flagpride.com. The following policy is maintained by all of our online ventures. We collect industry standard information to help us provide you with better software and services as described below.
We may ask you for personal information when you download our software, register for a trial license, and/or when you purchase a permanent license. For example, we may ask you for your e-mail address, your name, company name, address, and credit card billing information.
We use your e-mail address to send registration reminders, to notify you of new software releases, updates, special offers, news, and other communications. For your convenience, each announcement contains instructions on how to be removed from all future mailings. If you opt out, you will not receive any product announcements unless you specifically opt to receive these announcements at a later date.
We use your name and other personal information only to identify you as a registered user in order to give you the full benefits of registration including technical support and upgrade eligibility.
We use your credit card billing information only to obtain payment for our software.
When you visit our Web site, our server logs your IP address, the time and duration of your visit, and the time and duration of the pages on our Web site which you view.
Web visit information is used to generate aggregate statistical data that we use to measure interest in our Web pages. We may also tie this information to your personal information.
In addition to obtaining your name and other personal information, we will identify and log your browser type when you purchase our software online. We use this information to help us detect piracy of our software.
Sharing of Information with Third Parties
We will not disclose your personal information except as follows:
To protect Prolific Publishing, Inc. and others, we may release personal information and IP addresses when we believe release is appropriate to comply with the law, to enforce our software licenses and other rights, or to protect the rights and safety of others. This may include exchanging information with law enforcement agencies, or with other companies and organizations for fraud protection and credit risk reduction.
To persons who help us provide our products and services to you. We may provide personal and other information to third parties who work for us, such as companies that verify credit card information, process credit card payments, fulfill orders, provide customer service, analyze customer data, and remove repetitive information from customer lists. We do not permit these persons to use this information for any other purpose.
As part of a sale of our assets or a merger of our company. We may in the future sell all or part of our assets or be involved in a merger. It is customary for user information to be included with the transferred assets in these types of transactions. We will require any new company to advise you if they will have a different privacy and information policy.
We do not share your personal information with third parties under any other circumstances. If we ever wish to share your personal information with third parties under other circumstances, we will give you a chance to opt out before we do so.
We may share non-personally identifiable aggregate statistical information about our users with third parties.
Your credit card information is encrypted before transmission over the Internet through the use of a security protocol known as Secure Sockets Layer, and we have security measures in place to protect your personal information that we maintain here. Contact Information